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Privacy Policy

Updated On 06/22/2024

Your privacy is important to us. If you have any questions or concerns, please contact us by email at

This policy describes the personal information we collect on ( (collectively, this “Site”), how we use it, and when we share it with third parties. Other Program Terms provide additional information about information collected related to that Program(s) and how it is used in connection with the applicable Program. This policy applies only to personal information collected via this Site, and unless otherwise specifically described herein or in any Program Terms, does not apply to personal information collected offline (including but not limited to information you may provide over the phone, via fax, or when visiting a Bad to the Bone BBQ location or any other website of Bad to the Bone BBQ or on third-party sites (see Links to Other Sites section below). Please note that not all of the features/functionality described are available on or through each portion of the Site.

By using this Site, you agree to this Privacy Policy and to the Terms of Use statement (“Statement”) governing its use and Program Terms applicable to various Programs. If you have questions, comments, or concerns about this Privacy Policy, please contact us. Be sure to check this page periodically for updates, as your continued use of this Site and/or participation in any Program signifies your acceptance of any changed terms.

Information Collected and How It Is Used

Information is collected about you when you use and/or contact us through this Site, including without limitation information you provide on registration pages and other online forms, surveys, through emails you send, and through other submissions through this Site. Additionally, information is collected when you participate in certain Programs available on or through this Site. Please see each applicable Program’s Program Terms for more details about information collected and how it is used.

The information collected may be combined with other information collected about you and may be used and disclosed in a number of ways by us (directly and/or through the activities of our locations and/or supplier(s)), to help us better understand and serve our customers, including without limitation as described below:

  • To provide you with, or otherwise respond to your requests for, information and/or services, including but not limited to e-newsletters, marketing programs, identifying a Bad to the Bone BBQ location near you.
  • To analyze customer and Site user behaviors and trends.
  • To conduct research and analysis and to otherwise measure the effectiveness of our online and offline marketing efforts and to develop products, services, and marketing programs. This analysis may include combining personal data drawn from online and offline sources.
  • To process your online job application and related information.

We do not sell or rent to third parties any of the personal information that you provide to us through this Site, or authorize any of our suppliers to sell or rent any such personal information. We require that our suppliers agree to maintain the confidentiality of the personal information provided to them. We do not authorize third parties unaffiliated with Bad to the Bone BBQ to make independent use of your information for their own purposes, such as for direct marketing.

Location Information

We and our service providers may collect precise location information (in accordance with your device settings and permissions) as well as collect general location information from your computer or mobile device. “General” location information means information to identify the city and state in which your device is located based on its IP address. This information allows us to give you access to content that varies based on your general location (e.g., nearby locations or delivery status). We will ask your permission before collecting your precise GPS location information. In such instances, we may use your precise geo-location information to provide customized services, content, promotional offers, and other information that may be of interest to you. Please note that precise geolocation information is considered “sensitive personal information” under certain privacy laws, and we process this information in accordance with applicable legal requirements. You can disable precise geolocation tracking on your device.

Background Location

The Bad to the Bone BBQ App utilizes a function called Background Location, which prompts a user to opt-in or out of the app utilizing their location even when the app is not open. This is used to support the Paytronix feature of geofence push/pull messaging. When set up, this multipart feature configured in the PXS triggers the push/pull message to the user’s device.

Account Deletion

If you wish to delete your account, you may do so by contacting us at with your request. Please include your account details and a clear statement that you wish to delete your account. We will process your request promptly and ensure that your personal data is permanently removed from our systems in accordance with applicable legal requirements.

SMS Opt-In

Subscribers can opt-in for SMS messages from Bad to the Bone BBQ as part of the loyalty registration process here (Bad to the Bone BBQ Enrollment). By doing so, you agree to receive automated promotional and personalized marketing text messages from Bad to the Bone BBQ to the mobile phone number you provided when signing up. Messages may pertain to promotional programs, new menu items, etc. Messages for this program will be sent from our designated number and begin with Bad to the Bone BBQ:. Consent to receive automated marketing messages is not a condition of any purchase. Message frequency varies. Message and Data rates may apply.

To opt-out of the text messaging program, text the keyword STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT you will receive one additional message confirming your request has been processed. For more information, text the keyword HELP for customer care information. You can also contact us at, (949) 384-3130, or for additional assistance.


On occasion, Bad to the Bone BBQ may conduct or sponsor contests/sweepstakes with the opportunity to win prizes. Each contest/sweepstakes has its own terms and conditions (“Official Contest/Sweepstakes Rules”). As part of entering a contest or sweepstakes online through this Site or through a third-party provider site, certain personally identifiable information (including but not limited to name, address, phone number, etc.) may be required. This information will be used as described in the applicable Official Contest/Sweepstakes Rules.


From time to time Bad to the Bone BBQ, directly or utilizing the services of third-party provider(s), may ask you to participate in surveys. These are voluntary, and you are not required to provide any personal information in connection with participating in a survey. If you do provide personal information, this information will be utilized as described in the privacy policy applicable to the site collecting the information, and any information transferred to Bad to the Bone BBQ shall be utilized as described in Information Collected and How It Is Used.


Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.